Questions & Answers

Please find a list of commonly asked questions below. If you can't find the answer you're looking for, please get in touch!

What time can I get in?

The time slot indicated on the booking page is the time you can access the hall and the time you have to depart. Any set up time should be allowed for within this time. If you would ideally like more set up time than you have booked then you can call us within 48hrs of your booking to see if this is possible. Whilst we'll do all we can to accommodate you, we unfortunately cannot make any guarantees.

Can I look round before booking?

Of course! Simply drop in to the reception (accessed via front doors on Church Drive) or contact us to arrange a convenient time to pop in.

Can I pay with cash or cheques?

Unfortunately we don't take cash for room hire. Cheques are payable, but we cannot confirm your booking until the cheque has cashed. Online payments are our preferred, and most popular, payment method.

What are your opening hours

Our opening and closing times for bookings (including set up and pack down time) are:

  • Monday: 8.30am - 10.00pm
  • Tuesday: 8.30am - 10.00pm
  • Wednesday: 8.30am - 10.00pm
  • Thursday: 8.30am - 11.00pm
  • Friday: 8.30am - 12.00pm
  • Saturday: 8.30am - 12.00pm
  • Sunday: 8.30am - 12.00pm

If you need to get in any earlier in the morning to set up, please contact us before you book to see if this is possible.

Can I make a block booking

Yes! Contact us for any regular bookings.

If you are wanting to pay on a weekly, fortnightly on monthly basis, then you can set up a standing order into our bank account.

Please note: If any of your block bookings are not paid for within 24hrs prior to the time slot booked, your block booking arrangement will be cancelled and any remaining time slots opened up for others to hire.

 

©2021 The Rock Church.
All rights reserved.
Registered charity no. 1145164.

Lutterell Hall
Church Drive
West Bridgford
Nottingham NG2 6AY